Dr. Steve Ingham

Case Study

Freshworks: Speech and follow up training

Freshworks

Freshworks: A performance focused software company

1. Speech

Simon Johnson (Director at Freshworks, UK)

“I came to see Steve speak at a conference in 2018 and again in 2019 and thought he would be perfect to come in to help inspire our team. I’d hoped to get Steve in early 2020 but the pandemic put that on pause. As restrictions started to ease, Steve came to our London office to deliver his speech on ‘High-Performing Teams’. The response from the staff was just what I was hoping for;

“Really engaging, practical and full of simple ideas I can put in place tomorrow”

“Inspiring speech, really motivating to help me help others succeed”

 

2. Off-site workshop

Simon Johnson, Director at Freshworks, UK

“If the speech was the inspiration our next step was some perspiration. We asked Steve to come in a work with my leadership team to help them work a vision of high-performance and develop the skills to deliver it.

Working with Steve is unique. As someone who is focused on improving performance, he is not interested in providing off-the-shelf workshops, he takes the time to listen to what we’re working on, how it is going, why we want to develop and then crafts a session to suit.

We spent two immersive days, exploring what drives us, who we are, developing team norms, learning how to foster a motivational environment – all while having loads of fun with some great activities to play, learn, develop and switch our thinking.

 

3. Referral

Simon Johnson, Director at Freshworks, UK

“If the speech was the inspiration our next step was some perspiration. We asked Steve to come in a work with my leadership team to help them work a vision of high-performance and develop the skills to deliver it.

Working with Steve is unique. As someone who is focused on improving performance, he is not interested in providing off-the-shelf workshops, he takes the time to listen to what we’re working on, how it is going, why we want to develop and then crafts a session to suit.

We spent two immersive days, exploring what drives us, who we are, developing team norms, learning how to foster a motivational environment – all while having loads of fun with some great activities to play, learn, develop and switch our thinking.

 

Linda Buckles, Chief of Staff, CRO, Global team

“I was looking for someone to work with our Global team and reached out to Simon to ask if he had any ideas. Simon recommended Steve. When we spoke to Steve we knew immediately it would be a good fit. His performance focused approach, scientific mind, applied and practical ways of working – clicked with our passion to make things happen and to do thing well.

We arranged for Steve to deliver a High-Performance Team Workshop, to our team in Chennai – and it was perfectly on point. He engaged the team from the first minute, share sharp insights throughout the day and gave us pace when we needed to drive and space when think deeply.

He is a super credible leader who has made it happen for some of the best teams in the world – and we couldn’t help but benefit from that insight.”

4. High performance habits

Simon Johnson, Director at Freshworks, UK

“The company went through some notable changes at the end of 2022 and we wanted to find a way to support staff to continue to perform and to do this in a healthy, supportive and empowering way.

I turned to Steve again and we began to explore the concept of ‘Performance Well-being’. He described how people are increasingly turning to performance science to enhance their daily working performance and how people were making simple changes in their daily routine to improve how they feel and how they deliver sustained performance.

Steve was already booked for the team day we had planned, so Steve pre-recorded a session that we presented to the team. It landed perfectly with the team at just the right time.

Essentially, Steve’s work in Performance Well-being is switching his methods of working with an elite athlete onto the executive performer. His experience and approach has got great clout and never fails to bring insight and energy to making high-performance a reality for us”

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